Mitel Phone Systems Training & Technical Support

With nearly 30 years of hands-on experience, we provide expert training, maintenance, programming, and technical support for legacy Mitel platforms — keeping your system running reliably and efficiently.

Mitel 5000 Mitel 250 Mitel 3300 ICP

Our Services

Whether you need day-to-day support, system programming, or end-user training, we help you maximize the performance and lifespan of your Mitel investment.

Mitel 5000 Support & Programming

The Mitel 5000 platform has powered thousands of small and mid-sized businesses. We provide:

  • System programming and configuration
  • Extension moves, adds, and changes (MAC work)
  • Voicemail setup and troubleshooting
  • PRI, SIP trunk, and carrier integration support
  • Remote and on-site technical service
  • Backup, database management, and system health checks

Mitel 250 Technical Support

The Mitel 250 remains a reliable solution for many growing businesses. We assist with:

  • User and administrator training
  • Call routing and auto attendant programming
  • Voicemail management
  • Networking multiple locations
  • Hardware replacement and diagnostics
  • Disaster recovery planning

Mitel 3300 ICP Expertise

For organizations running the Mitel 3300 ICP platform, we provide advanced technical support including:

  • System upgrades and software maintenance
  • SIP and VoIP troubleshooting
  • Integration with third-party applications
  • Multi-site networking configuration
  • Performance optimization
  • Detailed system documentation and training

End-User & Administrator Training

A powerful phone system is only effective if your team knows how to use it. We offer:

  • On-site and remote training sessions
  • Customized administrator training
  • Quick-reference user guides
  • Call handling best practices
  • Feature optimization workshops

If your original vendor is no longer available — we can step in and support your system immediately.

Why Choose Us?

We understand the importance of dependable communication systems for small and mid-sized businesses. Our goal is simple: keep your phones working, your team productive, and your customers connected.

Nearly 30 Years of Experience

Decades of hands-on expertise with Mitel phone systems across industries and business sizes.

Factory-Trained & Certified

Certified Mitel technicians with factory training on 5000, 250, and 3300 ICP platforms.

Responsive Support

Fast remote and on-site support to minimize downtime and keep your team connected.

Honest Guidance

Straightforward advice on repair vs. replace — we help you make the right decision for your business.

Clear, Practical Training

Training that empowers your staff to use your Mitel system confidently and efficiently.

Remote & On-Site Service

Flexible support options — from immediate remote troubleshooting to scheduled on-site visits when hands-on work is needed.

Need Support for Your Mitel System?

Whether you're experiencing issues, planning changes, or simply want a knowledgeable partner — we're here to help. Fill out the form below and we'll be in touch.